Common operational pressures
Property tax arrears are hard to report on cleanly
Utility billing exceptions take too much manual effort
Work orders for utility maintenance not linked to asset records or billing accounts
Residents can't self-serve - they call or email for balance and status
What better looks like
Relevant capabilities
Property Taxation
Assessment imports, levy runs, notices, and arrears management.
Utility Billing
Billing cycles, meter reads, consumption tracking, and collections.
Work Orders
Utility and transportation maintenance linked to asset records.
Asset, GIS, and field workflow dependencies
Utility and public works workflows often depend on asset records, GIS references, work orders, meter data, field updates, and reporting handoffs.
Citizen Portal
Unified resident access for payments and account history.
Utility, tax, GIS, and meter-read dependencies
Tax and utility workflows often rely on assessment data, GIS, meter reads, PAD plans, notices, arrears, certificates, and reporting handoffs.
Revenue integrity as a standard
Property tax and utility billing in Canada involves complex rate structures and provincial assessment rules. We configure the platform to handle these specific requirements, ensuring your revenue cycles remain compliant and predictable.
Our approach focuses on removing the manual reconciliation between billing, cash receipting, and arrears visibility. We build the subledger connections so your data flows cleanly from entry to financial reporting.
Assessment imports from provincial authorities (MPAC, BC Assessment, SAMA) are often a source of manual effort. We scope these as core integration requirements, ensuring assessment data validates against your business rules before the levy run begins.