Modernising development approvals

  • Applications entered into the system at intake - all channels produce a consistent record
    Consistent intake
  • Referrals routed through a configured workflow - deadline, status, and response tracked
    Tracked referrals
  • Conditions attached to approval record - compliance tracked and reportable
    Conditions in workflow
  • Applicants access application status and document history through the portal
    Self-service status

Planning and development areas we implement

Development Application IntakePre-Application Consultation RecordsReferral ManagementDepartmental Review & CommentPublic Notice TrackingVariance ApplicationsZoning By-law AmendmentsSubdivision ApplicationsCondition ManagementCompliance TrackingApproval IssuanceAgreement RegistrationFee CollectionGIS / Parcel IntegrationDevelopment ChargesPlanning Report Generation
Canadian Municipal Context

Planning and development permitting in Canadian municipalities operates under provincial planning legislation - the Planning Act in Ontario, the Local Government Act in BC, the Municipal Government Act in Alberta. Workflow design must reflect provincial approval stages, public hearing requirements, and appeal processes. These are not generic permit workflows - they are legislated processes with defined timelines.

Operational results in planning

Referral reliability
Departmental reviews are tracked by deadline and status - not chased.
Condition clarity
Conditions are attached to the approval record and tracked to compliance.
Applicant experience
Status, documents, and conditions accessible online.
Reporting
Development pipeline, approval timelines, and outstanding conditions reportable on demand.

Planning and development approval often precedes building permit issuance. When both workflows are in the same system, the approval conditions and approved plans flow into the building permit without re-entry.

See Building Permitting →
Canadian Municipal Expertise|
ERP Implementation Capability|
PSAB-Aware Delivery|
Canadian Data Residency
Utility Billing · Property Tax · Permitting · Licensing · Asset Management · Work Orders